Question 1

How would you describe your entertaining style?

Accepted Answer

We like to think of our style as sophisticated yet incredibly welcoming. As a luxury jazz brand, we specialize in taking the modern pop songs you already know and love and giving them a fresh, upscale jazz twist. It’s the perfect blend of high-end entertainment and pure fun—creating an elegant atmosphere where guests of all ages will immediately recognize the music and want to join in.

Question 2

Can I work with you to customize a playlist?

Accepted Answer

Yes, absolutely! We love collaborating with you to set the perfect tone. We’ll share our extensive song list with you so you can pick and choose your absolute favorites to perfectly match the vibe of your event.

Question 3

Are you willing to learn new songs that are important to me?

Accepted Answer

We would love to! To help make your day extra special, we are happy to learn 1 to 2 new songs for your event free of charge. If you have additional requests beyond that, we can accommodate them for $25 per song.

Question 4

How many musicians and vocalists are in your band?

Accepted Answer

We offer a variety of customizable group sizes to fit your venue and atmosphere perfectly: Duo: Guitar & sax or guitar & bass; Trio: Guitar, bass, & sax; Quartet: Guitar, bass, and sax, plus your choice of either a vocalist or drums; Quintet: Guitar, bass, sax, a vocalist, and drums. Want something even grander? We can easily expand the band by adding instruments like keyboard, trumpet, clarinet, flute, extra percussion, or additional male and female vocalists.

Question 5

Is someone available to act as the emcee?

Accepted Answer

Yes, we certainly do! We are happy to provide professional MC services to keep your event flowing smoothly and your guests engaged.

Question 6

Can I listen to you perform before hiring you?

Accepted Answer

Absolutely! We want you to feel completely confident in your choice. You can visit our website to watch both our studio and live performance videos at www.popnouveauentertainment.com, or head over to check out our YouTube channel at https://www.youtube.com/@PopNouveau.

Question 7

Do you specialize in a certain genre of music?

Accepted Answer

Yes, jazz is our true passion! We specialize in all styles of jazz, with a particular love for transforming modern pop favorites into sophisticated, jazz-infused arrangements.

Question 8

Do you take song requests from guests?

Accepted Answer

We are always happy to consider requests from your guests! Our main priority is keeping the performance exceptional, so we will gladly play them as long as we can deliver the music with the absolute highest quality.

Question 9

Will you work with my venue to make setup arrangements?

Accepted Answer

Of course. We will connect directly with your venue coordinator to handle all the logistics. We make sure that our load-in, setup, soundcheck, and breakdown are completely seamless so you don't have to worry about a thing.

Question 10

How many years have you been in business?

Accepted Answer

While we officially launched Pop Nouveau in 2014, our founders, Dan and Sam, have been active in the Southern California live entertainment industry since 2000. You're getting over two decades of professional experience!

Question 11

What is your refund or cancellation policy?

Accepted Answer

We know plans can change. Either party can cancel the agreement in writing up to 45 days before the event with no financial penalty, and your deposit will be fully refunded. For cancellations made by the client within 45 days of the event, the following fee schedule applies based on the remaining balance: 45 to 15 days notice requires 30%; 15 to 5 days requires 50%; 5 days to 24 hours requires 75%; and cancellations within 24 hours require 100%.

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